Reception

Guests are welcomed at our 24 hour reception. – meet on arrival, assist with check-in, booking tours, airport transfers and car hire.
Check-in address : Marina Road, keep to the left, past Deloitte, down the ramp to Marina Residential security gate.
 

Security

Marina Residential state of the art security system is a major feature. The Waterfront Village is one of the most secure places to stay at, with full perimeter security and CCTV, access control at two main security entrances and video monitoring of entrances from your own apartment. Every apartment is fitted with an electronic safe for private use and the canal is also monitored by Harbour Police in a rubber duck boat.

Apartment keys can also be dropped at security as you make your way out of estate upon departure.

 

Guest Amenities

On arrival all guests are pampered by a luxury range of guest amenities, for your convenience, we supply all the basic toiletries and necessities daily. Our collection of Charlotte Rhys compliments our wonderfully furnished and equipped apartments.
 

Housekeeping

Housekeeping services are available daily, Monday to Sunday, between 09h00 and 16h00. This includes a general cleaning of the apartment each day, with a full service every fifth day of your stay, including a thorough cleaning of the interior and balconies, as well as a linen and towel change.
 

Laundry Services

We offer a laundry service from Monday to Saturday at an additional cost. All laundry received at the front desk by 08h30 will be returned to the guests by 18h00. This service includes:

– Washing
– Ironing
– Dry cleaning
– Suede and leather cleaning
– Treatment and cleaning of all delicate fabrics