Reception
Guests are welcomed at our 24 hour reception. – meet on arrival, assist with check-in, booking tours, airport transfers and car hire.Check-in address : Marina Road, keep to the left, past Deloitte, down the ramp to Marina Residential security gate.
Security
Marina Residential state of the art security system is a major feature. The Waterfront Village is one of the most secure places to stay at, with full perimeter security and CCTV, access control at two main security entrances and video monitoring of entrances from your own apartment. Every apartment is fitted with an electronic safe for private use and the canal is also monitored by Harbour Police in a rubber duck boat.
Guest Amenities
On arrival all guests are pampered by a luxury range of guest amenities, for your convenience, we supply all the basic toiletries and necessities daily. Our collection of Charlotte Rhys compliments our wonderfully furnished and equipped apartments.
Housekeeping
Monday to Sunday between 09h00 and 16h00. The department offers guests a daily general cleaning of the apartment and every fifth day of your stay a full service will be done which consists of thorough cleaning of both the inside and the balconies of the apartment as well as a linen and towel change.
Laundry Services
We offer a laundry service from Monday to Saturday at an additional cost. All laundry received at the front desk by 08h30 will be returned to the guests by 18h00. This service includes:– Washing
– Ironing
– Dry cleaning
– Suede and leather cleaning
– Treatment and cleaning of all delicate fabrics
Concierge Service
Waterfront Concierge is a private concierge service offering Waterfront & Loyal clients a reliable and cost-effective method for personal concierge services in Cape Town. Our professional team will make sure that your stay in Cape Town is nothing but exceptional. Please visit our website on the link below to access our services portal.View more